I did it! I finally cleared all the ITIL® v. 3 Intermediate Lifecycle certification exams! CSI (Continual Service Improvement) was the one causing me headaches. Failed it before. But now have passed it with distinction. That would make all 5 certifications passed with distinction.
Now only Managing Across the Lifecycle exam remains. This is the capstone that pulls all the ITIL principles in place. Upon passing that exam, I will finally reach the designation of ITIL v. 3 Expert!
I’ll keep you posted.
Hello
have also problem with CSI, wouldn’t you mind of some questions via email about this exam ?