After many months of development, testing, designing, editing, and more editing, my ITIL v3 Foundations course is nearing accreditation! For those seeking out an ITIL course, I am seeing the value of attending one that holds the official stamp-of-approval.
With ITIL certification exam courses, there are actually a few accreditation organizations out there. Project Management Professional (PMP) is controlled exclusively by the Project Management Institute (PMI). They own the certification. They control the accreditation – which the lucky HUNDREDS have paid to get (called Registered Education Provider (REP)). They control the exam and publications.
ITIL is a little different. For better or worse – that is your decision.
ITIL as a brand name is owned and monitored by the Office of Government Commerce (OGC) in the UK. The exams and certification paperwork is created and handled by various organizations worldwide. There is EXIN, CSME, and APMG to name a few. (Full List Here)
On the good side, it provides competition; unlike PMI’s monopoly. (Even though PMI is listed as “non-profit” they are surely making a killing. $555 exam fee is only the start of people pay to be associated with them)
On the bad side, it provides some ambiguity and non-consistent standards.
In my quest to get accreditation and proper recognition, I have investigated the various accreditation organizations. And I must say that APMG-US is the better choice. Unfortunately for me, they are most expensive. Alas, you get what you pay for.
APMG-US has been wonderful to work with. They have guided us thru the process. Been very responsive to our inquires and needs. And most importantly, are making certain that the material is the best representation. Having evaluated some of the ITIL Foundation programs out there, I had the impression that it only took some of them to copy the books onto presentation slides and call it good. Glad APMG is being a little more thorough. I have gone to great lengths to make certain my materials were not boring slides “telling” the learner what they are to know. But to make it more dynamic, yet concrete; simple, yet complete.
The material should be thru complete review and approval within a month. At that point I will be able to offer my coursework officially to all that wish to take on the IT Service Management certification schema known as ITIL v3!