Tackling the Remainder of the ITIL Intermediate Stream

One of the big decisions you need to make is whether you are going to go primarily down the LIFECYCLE stream or the CAPABILITIES stream.  Ok, it’s not that big of a decision.  Not like buying a car or which ice cream you are going to order.  Well, it is a little less costly – barely – than buying a car; and more life affecting than choosing your ice cream flavor [side note: I tried Pumpkin ice cream the other day – pretty good!].

Covered in another post and podcast [to be attached here soon], the ITIL certification schema has layers.  All must do the Foundations and the Managing Across the Lifecycle exams.  But in the middle it is a little more squishy.  More squishy if you eat a lot of ice cream.

You must gain 15 intermediate credits.  Many place themselves in one of the 2 camps: Lifecycle or Capabilities.  You don’t have place yourself strictly in one camp or the other. You may pick and choose.  Although, I did.  I am firmly placed in one camp.

The different streams are based on different mindsets or purposes, if you will.  They represent a different approach.  A different angle to the ITIL framework.  Lifecycle’s path more ‘management’ focused.  Capabilities more ‘practitioner’ focused.

I am in the management mind.  I am collecting the certifications under the lifecycle stream: SS, SD, ST, SO, and CSI.  Means I must do all 5 (if I don’t cross over) to acquire my full 15 Intermediate credits.  My intentions are to continue viewing IT Service management and ITIL practices in the more holistic views.  Seeing the picture.  Seeing where it is best applied.

Coming from a more strategic, business, and project management background, this was an easy choice for me.  You may have a tougher choice.  Depending on where you have been and where you wish to go.  If you want to be the ones executing the best practices and have background in the trenches, go capabilities.  If you see yourself defining strategy, determining broader applications, go lifecycle.

In any case, they all meet up again in the MALC capstone exam.  See you at the top